Welcome to Maintenance & Operations
The Maintenance & Operations department is part of the WCPSS Auxiliary Services Division. Our staff takes pride in the work they do, because we know that ultimately what we do on a daily basis impacts the learning experience of current and future students. So much is at stake for our children. Our staff uses this sense of responsibility to mold the Department's attitude, direction, and values.
The Maintenance and Operations can be broken down into four sub-departments: Environmental and Grounds, Custodial Services, Energy and Physical Plant, and Regional Maintenance. Please take a moment to review our website to learn more about us.
- The M&O Staff
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Schools need to continue to call 911 for emergencies such as a fire.
The M&O Customer Service line 856-8120 is manned 24/7 to address urgent facility needs of the schools and administrative sites. This one call option allows M&O to address facility issues and frees up school administrators to allow them to concentrate on Learning and Teaching. Schools enter non-urgent work orders in Maximo but can call M&O Customer Service to get an update on a work order. All urgent requests need to be called into M&O Customer Service immediately so that they can be addressed. Urgent issues include power outages, building temperature issues, no hot water in cafeteria, security system issues, inoperable elevator or wheelchair lift, etc.
- For all facillity related questions or issues, contact Maintenace & Operations Customer Service (919) 856-8120.
- Any HVAC scheduling requests should be faxed to (919) 856-3719.
Implements assessment procedures to create a comprehensive District Wide Facility Management Plan for facilities, site and equipment by:
- Assessing the maintenance needs for every facility utilized by Wake County Schools on a 7 year cycle.
- Providing valid data to be used for maintenance cost analyst to help with the yearly maintenance budgets and bond needs.
- Developing and maintaining a database for maintenance and life cycle data collected for each facility.
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Environmental and Grounds is responsible for the following under the Auxiliary Services Division:
- Environmental: ADA, Asbestos, Evironmental Stewardship, Hazardous Materials, Indoor Air Quality, Lead Paint, Pest Management, Radon, Storage Tanks, and Water Quality.
- Grounds Maintenance
- Landscaping
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Custodial Services is responsible for the following under the Auxiliary Services Division:
- Cleaning of WCPSS Administrative Buildings
- Cleaning of WCPSS School Buildings
- Inspections of Facilities for cleanliness
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Energy and Physical Plant is responsible for the following under the Auxiliary Services Division:
- Provide Energy Management.
- Maintain all electrical, mechanical, and plumbing systems.
- Maintain all life safety systems.
- HVAC Scheduling
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Regional Maintenance is responsible for the following under the Auxiliary Services Division:
- Maintenance for all school buildings.
- Maintenance for all central services administrative buildings.
- Automotive and Equipment Repairs
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